Frequently Asked Service Questions

 

Most Common Service Questions for Serra Honda Grandville

 

We have taken the time to compile some of the most frequently asked questions (FAQ) to help you have the most knowledge about what is going on with your vehicle. You are always welcome to contact our service experts for help, but feel free to look through here to see if your questions can be answered!

 

Tires FAQ

 

What causes damage to my tires?

 

The main cause of problems for your tires comes from improper inflation, punctures, and having a faulty tire. By having your tires inspected and kept at the proper air pressure, you will see very few issues.

How often should my tires be replaced?

 

If you notice any irregular wear or bulges on the tire, you should have them looked at or replaced. It is hard to pinpoint an exact time frame because every tire is different, but our team at Serra Honda Grandville can help give you an idea.

Is there a way to check my tread depth?

 

You can check the depth by doing the "Penny Test." By placing a penny in the tread with Lincoln's head pointing down and moving along the groove to see if the head stays covered you will be able to make sure your tread is deep enough. If the head doesn't stay covered, your tires are worn and won't give the best traction.

How important is tire pressure?

If you value fuel efficiency, enhanced handling, and the longest life-span for your tires, then you should make sure you keep your tires at the right air pressure. You can check the pressure by using a tire gauge, or by bringing your vehicle to our Honda service center.

How do I know what PSI is right for my tires?

Finding the right PSI is easy, most vehicles are between 30 and 35 PSI, but you just need to check your owner's manual or on the inside of your door.

How far can a spare tire go?

You shouldn't go further than 50 miles and shouldn't drive over 50 MPH on a spare tire.

When should I get a wheel alignment?

You should be getting an alignment every other oil change - 6,000 to 10,000 miles - or whenever you get new tires installed.

Why should I get an alignment?

Keeping your tires aligned will give you the best performance, fuel efficiency, and handling for your vehicle.

When should I get my tires rotated?

 

Tire rotations should be done the same times as your alignment, every other oil change, or every 6,000 to 10,000 miles.

 

Why does cold weather make my tire light come on?

 

The light comes on when your PSI is too low, and since cold air naturally compresses, it lowers your PSI. When the light comes on, you can bring your vehicle to our service center so that we can help you out.

 

How do I know which tires to choose?

 

There are different tires that meet everyone's specific needs, so all you need is a short conversation with our experts to find the perfect set for your driving.

Windshield Wiper FAQ

 

How do I know the size of my wipers?

 

You can look online, in your owner's manual, or consult with one of our service technicians to find the blade sizes that you need.

 

Which windshield wiper fluid is right for me?

 

You will need to make sure the fluid won't freeze in cold temperatures. Every label has a temperature range, making it easy to spot the right one.

 

When should I replace my windshield wipers?

 

If your wipers leave streaks, are cracked or dried out, or if they are damaged they should be replaced. Coming to our Honda dealership in Grandville will provide you the opportunity of finding new windshield wiper blades.

 

Brakes FAQ

  

How often should my brakes be checked?

 

Every five months or 5,000 miles depending on your driving conditions. If you see stop-and-go traffic, ride your brakes frequently, or are braking hard, you should have them checked earlier than that.

Why are my brakes squealing?

 

Brakes include a sensor that will screech when they are worn too low and need to be checked or replaced, making it rather common to hear such a noise. Brakes are essential to safe driving, and if you notice they are continuing to make noises, don't hesitate to visit our dealership.

 

Why does my steering wheel shake when I brake?

 

Your rotors could be warped or are too thin, making them unable to disperse heat properly. If you notice shaking when braking you will want to get it fixed quickly to remain safe.

 

What are top signs of when to change my brakes?

 
    Longer distance before coming to a full stop
  • Squealing or grinding noise when braking
  • Metal flaking on brakes
  • Steering wheel vibrations
  • Being able to press the pedal to the floor when braking
 

Oil Change FAQ

What kind of oil goes into my Honda?

For a Honda to run the best, we recommend using Honda approved oil. You can check the owner's manual for the best viscosity option, then come to Serra Honda Grandville to get your oil changed.

 

How frequently should I change my oil?

  

It is recommended to change your oil every 3,000 to 5,000 miles, or whenever the dashboard light signifying a change is needed comes on.

Why should I choose synthetic oil?

 

Synthetic oil doesn't break down as easily as other oil, meaning you can go further between changes. It works the best for turbocharged, performance-based, and towing engines.

Why is my engine oil milky brown?

 

You might have a blown head gasket, cracked casing, or failed transmission cooler causing a coolant leak might make your oil milky brown. This is a serious problem that you will need taken care of immediately by service professionals.

 

Under the Hood FAQ

 

What do I do with a fuse that burnt out?

You should replace it with a fuse of equal amperage. If the fuse continues to blow out, there might be a defect in the circuit. No matter which your issue is, our service experts are sure to have everything you might need.

 

When should I replace my fuel filter?

 

The fuel filter should be replaced every 30,000 miles if you want your car, truck, or SUV to run its best. Your owner's manual will have a more accurate gauge of the distance you should go.

 

Why should I replace the belts and hoses?

A defective belt or hose could cause big issues for your engine, leading to costly repairs. You know you need one replaced or repaired if you have a loose clamp or belt, or if you have cracked or hardened hoses.

How often should I replace my belts and hoses?

 

Belts and hoses should be changed every 30,000 to 60,000 miles to avoid serious problems and costly repairs.

How often should I get my spark plugs changed?

 

You should change your spark plugs every 30,000 miles or 30 months, unless you have 100,000-mile platinum-tipped spark plugs.

What signs show I should service the suspension?

 
  • Excessive bouncing
  • The nose dipping harshly when stopping
  • Tipping further than normal when turning
  • Uneven tire treads

What are common signs of a transmission problem?

 
  • High-pitch sounds during transmission slips
  • A burning smell
  • Leaking fluids
  • The "Check Engine" light comes on

What does my alternator do?

 

It creates electricity to help power the electrical components of your vehicle. It also gets the car started with the help of the battery and keeps the battery charged while you are driving.

 

How to identify Alternator Problems?

Normally the check engine light will come on, but if you notice dim lights, growling or whining, or you have a frequently dead battery, you might be having alternator problems.

When should I check my antifreeze?

 

You should check all of your fluids once a month, but if you notice the temperature gauge going high, a dashboard light for the coolant coming on, or yellow, green, or pink puddles under your car, you might be having problems with your antifreeze and should get them checked or changed immediately.

 

How frequently should the coolant be changed?

 

Every two years or 24,000 miles to keep your vehicle from overheating.

 

How often should I service my air conditioning?

 

If the A/C isn't keeping your vehicle as cool as it used to, or if it isn't cooling down as quickly as it was, you should have your system checked.

When should my battery be inspected?

 

The normal life of a battery is three to five years, so after three years you should have it checked yearly. If you notice trouble starting your vehicle or if you tend to drive in cold weather conditions, you should have it checked more often.

How do I keep the battery connections in good condition?

 

By inspecting and cleaning the cables and terminals regularly, you will be able to keep the connections in a good condition.

 

General Car Care FAQs

 

Does my driving style affect my vehicle?

Yes! Aggressive drivers tend to accelerate rapidly and brake harder which will wear the brake pads out faster and have worse fuel-efficiency. Driving gently and at the speed limit will show less wear on pieces and will improve fuel efficiency. If you often drive on bumpy, dirty, or rough roads, your suspension will see more wear than it would on regular roads.

What fuel type should I get?

 

That depends on the engine of your vehicle, most vehicles work off of unleaded, but if you have a high-performance vehicle you should be getting premium. Do not mix gas types as it will damage your engine.

 

Does E85 fuel work in my Honda

 

No, Honda models do not take E85 fuel.

What to do if my engine overheats?

 

When you notice the temperature gauge is getting too high, you can start to cool it off by turning on the heater or turning off the air conditioner. Overheating is a sign of a damaged engine and can cause serious problems, if you notice your engine overheating take a trip to our service station to help it stop.

 

Why is my check engine light on?

 

There are many parts that are connected to the check engine light, making it difficult to know the exact issue . The best way to avoid damaging anything is to come to a service center to see what part is causing it to come on.

 

Why does my car smell weird?

There are several smells that a car can make when leaking fluids, having faulty air filters, or a burning smell from brakes. Some of these are simple to fix, but others are more complex, making the best choice to bring it to our service experts.

 

How long does it take to warm up my car?

 

Even in the winter it should only take thirty-seconds of idling, then driven gently for ten minutes will properly warm it up.

 

What are the top reasons cold weather makes it hard to start my car?

 
  • Oil density changes in cold weather, becoming thicker and harder to circulate
  • Older batteries don't start as well in cold weather

What goes into a car emergency kit?

 
  • A first aid kit
  • Flashlight
  • Jumper cables
  • Multipurpose tool
  • Snow brush
  • A blanket
  • Any specific medical supplies for you or your passengers
 
 

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Serra Honda Grandville

4260 Kenowa Ave SW
Directions Grandville, MI 49418

  • Sales: 616-667-4500
  • Service: 616-667-4500
  • Parts: 616-667-4500

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